Question: Post your answer in excel pages with process and formula. 3) An insurance company has 4 claims adjusters in its branch office. Customers arrive according

 Post your answer in excel pages with process and formula. 3)

Post your answer in excel pages with process and formula.

3) An insurance company has 4 claims adjusters in its branch office. Customers arrive according to a Poisson process at the rate of 7 per hour for settling claims against the company. The time that an adjuster spends with a claimant has an exponential distribution with a mean of 45 minutes. Claimants are processed on a first come, first served basis. Compute: (i) The average number of customers in the system. (ii) The average time a customer spends in the system. (iii) The average queue length. (iv) The average waiting time for customers. (v) The average number of hours per week that an adjuster spends servicing customers; assume a 40-hour week. (vi) The probability that at least a claim adjuster is waiting for the customer 3) An insurance company has 4 claims adjusters in its branch office. Customers arrive according to a Poisson process at the rate of 7 per hour for settling claims against the company. The time that an adjuster spends with a claimant has an exponential distribution with a mean of 45 minutes. Claimants are processed on a first come, first served basis. Compute: (i) The average number of customers in the system. (ii) The average time a customer spends in the system. (iii) The average queue length. (iv) The average waiting time for customers. (v) The average number of hours per week that an adjuster spends servicing customers; assume a 40-hour week. (vi) The probability that at least a claim adjuster is waiting for the customer

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