Posttest

You have important, time$-$sensitive information to convey to one of your clients. You need them to respond to some questions and you need a record of their responses.

Which is the BEST way to handle the situation and which is the WORST way to handle the situation?

Write a letter.

Send a text. $3.$ Make a phone call.

Send an email.

Which is the BEST way to handle the situation?

Option $1$

Option $2$

Option $3$

Option $4$

Which is the WORST way to handle the situation?

Option $1$

Oxtilin $2$

Option $3$

Option $4$