Pottery Bat. 1201 Wats PayPal Water https://moo Sottery Bar 26/11/21 chans This case bas been taken form the text-book page number 445. Please refer to the book for further information, Case study: TIP TOP MARKETS Tip Top Markets is a regional chain of supermarkets located in the southeastern United States. Karen Martin, manager of one of the stores, was disturbed by the large number of complaints from customers at her store, particularly on Tuesdays, so she obtained complaint records (See list below) from the store's customer service desk for the last nine Tuesdays. June Oce out of orange your wad Titolo derche be mesed changed to tindo Home de charged puh ATM ed for fied sed thout tout par June 15 June 22 SOM ope ht Wees auto rude Gated fish ethod bed strawbe SER of 42 windows charged on June 25 July warm Do on bu PayPal: Wallet 26/11/2 caso Pottery Bar (20) Whats... July 13 w price on what water for May 20 out of cucumbers checkout est found in parking lot lost store to worn checklines too long cashier notre out of Che Dood triple charged out on Who of Dove Bar de charged out of towice out of moms vecharged checkout all too long Shopping Cart could find a stolp of To Top overcharged on com wong price on babyfood of 18 Tide out of Tip Top checkoutlines too long out of romance out of To Topper out of red peppers of To Topkins out of prices telephone out of onder out of cocktail won for out of onion of out ofberg out of To Be paper towels www who they store to w orde July 22 tofan reported accident WYPRO out of conos out of the out of Top out of to foot Windows otty osobe out Prudy out of the top QUESTIONS Assume you have been asked to help analyze the data provided and to make recommendations for improvement: 1. Define the importance of quality for this company 2. Analyze the data using a check sheet, histogram and a Pareto diagram 3. Construct a cause-and-effect diagram for the leading category on your Pareto diagram. 4. On July 15, changes were implemented to reduce out-of-stock complaints, improve store maintenance, and reduce checkout lines/pricing problems. Do the results of the last two weeks reflect improvement? 5. Based on your analysis, prepare a list of recommendations that will address customer complaints Pottery Bat. 1201 Wats PayPal Water https://moo Sottery Bar 26/11/21 chans This case bas been taken form the text-book page number 445. Please refer to the book for further information, Case study: TIP TOP MARKETS Tip Top Markets is a regional chain of supermarkets located in the southeastern United States. Karen Martin, manager of one of the stores, was disturbed by the large number of complaints from customers at her store, particularly on Tuesdays, so she obtained complaint records (See list below) from the store's customer service desk for the last nine Tuesdays. June Oce out of orange your wad Titolo derche be mesed changed to tindo Home de charged puh ATM ed for fied sed thout tout par June 15 June 22 SOM ope ht Wees auto rude Gated fish ethod bed strawbe SER of 42 windows charged on June 25 July warm Do on bu PayPal: Wallet 26/11/2 caso Pottery Bar (20) Whats... July 13 w price on what water for May 20 out of cucumbers checkout est found in parking lot lost store to worn checklines too long cashier notre out of Che Dood triple charged out on Who of Dove Bar de charged out of towice out of moms vecharged checkout all too long Shopping Cart could find a stolp of To Top overcharged on com wong price on babyfood of 18 Tide out of Tip Top checkoutlines too long out of romance out of To Topper out of red peppers of To Topkins out of prices telephone out of onder out of cocktail won for out of onion of out ofberg out of To Be paper towels www who they store to w orde July 22 tofan reported accident WYPRO out of conos out of the out of Top out of to foot Windows otty osobe out Prudy out of the top QUESTIONS Assume you have been asked to help analyze the data provided and to make recommendations for improvement: 1. Define the importance of quality for this company 2. Analyze the data using a check sheet, histogram and a Pareto diagram 3. Construct a cause-and-effect diagram for the leading category on your Pareto diagram. 4. On July 15, changes were implemented to reduce out-of-stock complaints, improve store maintenance, and reduce checkout lines/pricing problems. Do the results of the last two weeks reflect improvement? 5. Based on your analysis, prepare a list of recommendations that will address customer complaints