Question: PRACTICAL TASK 4: SITXCCS015 & SITXCCS016 Continual Improvement Customer Service Scenario A: Feedback received: 1. Room service finishes too early. It should go to at

PRACTICAL TASK 4: SITXCCS015 & SITXCCS016 Continual Improvement Customer Service Scenario A: Feedback received: 1. Room service finishes too early. It should go to at least 11 pm. 2. For these prices, we should be offering a porter service. 3. The training equipment in the health club is out of date and there is not enough equipment 4. A meals package should be included with the accommodation. 5. You don't have any package deals with local tours, festivals or events in the are

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