Question: Practice 4 Seek ways to prevent defects, service errors, and rework and minimize costs associated with inspections, tests, and process or performance audits. Practice 5:

Practice 4

Seek ways to prevent defects, service errors, and rework and minimize costs associated with inspections, tests, and process or performance audits.

Practice 5:

Implement work processes and control their day-today operation to ensure that they meet design requirements, using appropriate performance measures along with customer, supplier, partner, and collaborator input as needed.

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