Practice Operations Module $4$: Human Resources and Capacity Planning

In this challenging scenario, players will manage both human and facility resources to meet capacity challenges.

Instructor Instructions:

Once you complete Human Resources please respond to the discussion question in Week $4.1.$ Human Resources is the most challenging module. Try to look at this segment in an HR mindset. Do you hire because more people will help with the backlog or do you retrain or establish new standards to assist the employees in place to do their jobs more efficiently? Take these things into consideration when making your decision. $2.$ Begin working through the scenario by completing your assigned number of contracts while determining whether to hire or retrain. You will have $45$ minutes to go through the process. If you miss the mark, you have unlimited chances to complete the contracts assigned or as close as possible. You will have until Sunday to obtain your best score so do not wait until the last minute to begin. $3.$ Begin working through the scenario by making your decision for new hires or to retrain. There is no right or wrong answer, but as an Operations manager how you run your business. You will have $45$ minutes to go through the process. If you miss the mark, you have unlimited chances to complete the contracts assigned or as close as possible. You will have until Sunday to obtain your best score so do not wait until the last minute to begin.