Practice question: An engineering consulting firm for a small business has designed the production capacity for Jay's Truck Wash to be 50 trucks per day. But due to the truck wash requiring some manual human focused work to hand-dry trucks once they leave the wash cycle, the system capacity is actually 40 trucks per day. However, Jay has noticed a decline in his profits over the past 3 months because the anecdotal data shows on average the business is only seeing 36 cars per day. 1. What is the efficiency and utilization of Jay's truck wash business? 2. If Jay has 2 people drying cars, working 7.5hours each per day - what is their productivity? 3. If Jay wants to increase the productivity of his two staff to 3 trucks, how efficient will this make his business? Is this productivity achievable? 4. From above, Jay realizes that with his current staff mix he will be unable to increase system productivity. Therefore he decides to hire a new grad from Sheridan from the Business Analysis (BA) program and gives them information about his business. His past 5 months of demand is provided to you below and Jay would like to know how he might increase his system productivity? Does he need to hire more staff - if so how many? Month Trucks Washed May 35 June 37 July 38 Aug 38 Sep 45 Oct Figure 1 -Truck wash data 5. Jay is curious to know what level of productivity he needs to meet 42 trucks washed daily? 6. How many overtime hours should each employee work to meet demand of 42 trucks