Pre$-$Task

Assume that you are the Manager Sanjay Dada, of A$-$Plus Electric company.

You received an email from Marco Amone, Director of Operations for the Canadian National Exhibition $($CNE$),$ for whom you are working on an electrical update project for their Midway Stage location.

Marco has emailed you with a request to increase the renovation project to include two additional stage locations: Northern Comfort Saloon and CNE Bandshell.

You have a great relationship with the CNE and have worked with Marco on many electrical projects in the past.

However, you cannot meet this request for the following reasons:

Your schedule is full for early spring and you are too busy to include two additional musical stages to your electrical update; you have other clients and commitments.

Parts have already been ordered and special order parts are already in production. Additional parts will not be ready to meet the June $1$st opening weekend deadline.

You only have one crew who can handle the size and complexity of this project, so adding additional crews is not an option.

Directions

After reading the attached action request letter, write a tactful 'Negative News' letter replying to Marco Amone denying their request. DO NOT directly copy any of the information above to explain your denial. You may, however, use the information provided to craft a response in YOUR OWN writing style. You can also use any other explanation that would seem reasonable and meaningful in this situation. DO NOT use AI to help you craft your response, as this may result in a zero grade. You will be graded on YOUR OWN WRITING VOICE. Include a suggestion or recommendation that would be suitable for the situation.

Reminders

Write the message in email format as discussed in the learning.

Write your response individually and take your time. There are NO outside sources required or permitted for this assignment besides your course material.

Be sure your response follows an indirect approach within your email pattern $($opening$,$ body, closing$)$ using the negative news strategies learned.

Ensure your tone and language are sensitive and firm in approach. Avoid phrases that suggest you are regretful or apologetic, or that emphasize the actors over the situation.

Include a Title PageOpens in a new tab

Length

Each response should be approximately one page in length, including your email template at the top and signature$/$sign off at the bottom. Remember, there$$s no word count in business this is just a guideline. You can use the Example $-$ Negative News ResponseOpens in a new tab as a guide for length and formatting, but do not copy any of the content or language.

To: Sanjay Dada $($Manager$,$ A$-$Plus Electric$)$

From: Marco Amone $($Director of Operations, CNE$)$

Date: March $8,20$XX

Subject: Electrical upgrade project addition

Dear Sanjay:

I hope you and the business are doing well. I am writing with a request to increase our electrical upgrade project from the one main stage to include two of our smaller stages as well.

After meeting with the board last week and showing them the plans and drawings for the Midway stage, everyone was very excited and believed we should include these upgrades to the other stages for this season as well.

This details of the request are as follows:

Electrical and lighting update increased from one stage to three stages.

Completion date to remain in place: June $1$st$,2024($opening weekend$).$

Access to the stages available as soon as you require.

We are a seasonal business and make most of our income during the summer, so any upgrades that increase revenue are beneficial. We will pay an increased fee for expediting the two additional stages to meet the deadline in place.

Please let me know as soon as possible whether you will be able to accommodate the request. If you are able, please forward the plans you already designed and an updated quote for the additional work and parts as soon as possible.

Thank you,

Marco Amone, MBA

Director of Operations

Canadian National Exhibition

mamone@cne.ca