Question: Prepare a balanced scorecard that communicates the organization's performance. Include the following metrics in your response: Financial Customer satisfaction Innovation and learning Internal business process
Prepare a balanced scorecard that communicates the organization's performance. Include the following metrics in your response: Financial Customer satisfaction Innovation and learning Internal business process Environmental, social, and governance (ESG) Describe the intended audience for the organization's balanced scorecard. Explain the value of the frequency with which the organization's balanced scorecard should be presented. Summarize why consistency in KPIs is important to the effective development and rollout of the organization's balanced scorecard
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