Prepare a simulated memo that conveys either an inquiry message or a procedural change message (see explanations below). Please plan out your message using the plan sheet at the end of this document, it will help you get your thoughts and ideas down prior to writing the memo. Please ask a classmate to peer-review your work before creating your final draft.

Choice 2: A Procedural Changes Memo

Starting Point: Assume you have to report a routine change that will occur in your workplace, possibly due to the wonderful contract your company has won. As your starting point, you can choose a company of your choice, your "created company," or a workplace of which you are familiar (summer, part-time, or previous full-time job). Be sure to include all specific details when you describe the changes. Think of what, who, where, when, why, and how when you describe each change. These will be the questions that your readers will ask about the change.

Your changes can involve whatever you would like, but try to be as professionally "realistic" about the changes as possible. Your procedural change could involve changes with shifts, safety methods, equipment, workplace routines, and training. Just be sure to consider your readers' reactions to the changes. Follow the Direct Plan.

Main Message in Opening: Identify the procedural change and provide a little

background information about what has led to the change (financial reasons, staffing/ labour issues, equipment issues, suggestions for change from staff etc.). You might mention the change after you provide the background information. Sometimes this makes the change easier to accept. Mention when the change will occurgiving your readers time to accept the change, usually more than a day, might also be good information for the opening.

Details in Body: Provide specific reader-centred details about the changes and their effect on staff. People will want to know who, what, why, how, when, and where. Anticipate your readers' questions about the changes and response to them when you prepare this section. Take care with the TONE of your message. You shouldn't be heavy-handed.

Action Closing: Briefly reinforce the benefits of the change if there are any, and let readers know whom they can contact if they have any questions.

If you feel "attachments" will support the procedural change, say they are included and add an enclosure line.