Question: Prepare a tenancy information fact sheet Read the Scenario below. Scenario You are the senior property manager in a real estate agency. You are looking
| Prepare a tenancy information fact sheet Read the Scenario below. Scenario You are the senior property manager in a real estate agency. You are looking to secure new managements, and you decide to hold an information seminar for current and prospective landlords. For the seminar, you decide to prepare a Tenancy Information Fact Sheet to give to attendees that outlines your agencys property management services. Instructions
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| How your agency conducts routine property inspections |
| [Your response must cover the legislative requirements for inspections and the process of conducting inspections]
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| Repairs to the property during the tenancy |
| [Your response must include an explanation of the landlords responsibilities for repairs, information on urgent and nonurgent repairs, contractor requirements, and the process for organising, follow up and payment for repairs] Landlord responsibilities [Type your response directly below]
Emergency repairs [Type your response directly below]
Routine repairs [Type your response directly below]
Contractor requirements [Type your response directly below]
Process for organising repairs [Type your response directly below]
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| How your agency conducts rent reviews |
| [Your response must include the process for rent reviews including the legislative requirements and process for carrying out rent reviews]
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| Rent increases |
| [Your response must include the legislative requirements, statutory documentation and the process for rental increases]
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| How your agency deals with rental arrears |
| [Your response must outline the legislative requirements and statutory notices and the process for managing rental arrears including actions if the tenant fails to rectify the arrears]
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| How your agency deals with tenant requests |
| [Your response must identify 3 requests that a tenant may make during the tenancy and outline a process for managing these tenant requests. For example, a typical tenant request could be to repair a leaking tap] Request 1: [Type your response directly below]
Request 2: [Type your response directly below]
Request 3: [Type your response directly below]
Process for managing requests [Type your response directly below]
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| Renewing a tenancy |
| [Your response must outline the process for renewing a tenancy if the current tenant agrees to stay. Your answer should be 3 to 5 sentences]
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