Question: prepare three documents; two business letters to external audiences, and one internal reflective memo to me . Two Business Letters For your two letters /

prepare three documents; two business letters to external audiences, and one internal reflective memo to me. Two Business Letters For your two letters/emails1 to external audiences, you will write both a good news letter and a bad news letter responding to the same situation. You can choose one of the following situations below, filling in the details on your own: 1. You are an employee at the corporate headquarters of a big-box store (i.e., Target, Walmart, Best Buy, you pick one). You have been tasked to respond to a letter from a customer who is concerned because your company has recently removed one of their favorite items. a. Good news: The item is coming back!b. Bad news: The item will be not returning.2. You are the hiring manager for your company, and you have been tasked to notify a job candidate about the status of their application.a. Good news: They got the job!b. Bad news: They didnt.3. Your company has recently been collecting donations for a special event in the San Jose area. You have been tasked for writing a letter to a generous donor who has asked for an update on the events progress.a. Good news: The event has been fully funded and will be at [date] and [time]! b. Bad news: Funding goals have not yet been met.4. You work for an advertising manager for a TV advertising company, and you have been tasked with responding to a client who is angry that their 30-second ad spot was accidentally cut short during a live sporting event.a. Good news: The agency can run it again for free!b. Bad news: The agency cant run it again at all OR it cant be free OR it cant be at an optimal time slot.5. You are a financial planner and are writing a letter to a client who asked about the status of a recent investment. a. Good news: Investment has gone up in value. b. Bad news: Investment has gone down in value OR has not gained value.6. Create your own, specific to your major/future goals. Email me your idea and its likely Ill approve it! Reflective Memo The final part of the assignment is written to me, your professor, to explain the choices you made while writing your business letters. Youll consider audience and purpose, and how you used an appropriate message, tone, style, and word choice for that audience and purpose.Your memo should begin with a clear purpose statement and then should use the following organizational headings: Audience Analysis: One paragraph explaining what you know about the audience of your business letters, one paragraph explaining what you know about the audience (not personal knowledge of me, your audience, but more of how the knowledge of who your audience is affects the way - formatting, word choice, etc. - that you write this memo!!) of your internal memo. Business Letter Choices: One paragraph explaining the choices you made in the good news letter, one (the second) paragraph explaining the choices made in the bad news letter (or vice versa). Second paragraph should provide comparison (i.e., While in the good news letter I used positive adjectives throughout, I omitted adjectives altogether in the bad news letter, choosing to try for a more objective tone.) Choices should clearly reflect audience and purpose but may also need to consider organization rules and restrictions. How many words should it be? Each document should be long enough to appropriately achieve the purpose and appeal to the audience.

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