Presentation on a Conflict Resolution Workshop for Human Services Professionals: Healing Organizations from Within

A local Nonprofit Organization is currently experiencing a period of internal conflict that is negatively impacting staff morale, productivity, and overall organizational effectiveness. The organization is facing a significant disconnect between leadership and staff perceptions of the workplace.

Staff members report experiencing:

• Bureaucratic burdens: Tedious processes, excessive paperwork, and a lack of autonomy.
• Unfair hiring practices: Perceived inequities in recruitment and promotion processes.
• Lack of clarity from leadership: Ambiguous expectations, inconsistent communication, and a lack of transparency.

Conversely, leadership perceives staff as:

• Disconnected: Lacking engagement and initiative.
• Argumentative: Resistant to change and prone to conflict.
• Disinterested: Unmotivated and uncommitted to the organization's mission.
• Leadership at this organization, including those who hired you for this workshop, wholeheartedly agree that there is low morale across the organization, but for very different reasons from the staff, and it is impacting the clients they serve.

You are an independent contractor contracted to provide a workshop (delivered as a 5 slide presentation with speaker notes) to this nonprofit organization to address their concerns.

Requirements:

• In 5 slides (excluding the required title and reference slides) that address the following:
• Outline the goals and outcomes for the workshop.
• Clearly outline the specific issues faced by the organization from both the staff and leadership perspectives.
• Discuss the potential negative impacts of these challenges on the organization's clients, staff, and overall mission.
• Provide strategies to foster a positive and productive organizational culture, such as team-building activities, leadership development, and open communication channels.
• Analyze how addressing these challenges will directly benefit the organization's clients and improve the quality of services provided.
• Detail the resources you will use for the workshop. Be as specific as you can here. Will you use handouts? Show films? Will it be in a conference room, or will you take people on a hike? Again, get creative!
• Each slide should have 1 paragraph of speaker notes elaborating on what the slides cover.