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Intormation

This final assessment consists of $5$ unscored, multiple$-$choice questions in addition to $t31$ scored questions out of ${36}_{?}$ total.

Question

$9$ of $36$

When an FM implements cost containment opportunities that may impact customers or employees, it is best to NOT consider:

One way communication

Modeling by Management

Transparency

Two way communication

Language:

award up to $1$ point