Question: Primary Return Issue # of returned items Customer Dissatisfaction 5 Defective or Damaged Product 2 4 Size or Fit Issues 6 Incorrect Item Shipped 4

Primary Return Issue
# of returned items
Customer Dissatisfaction
5
Defective or Damaged Product
24
Size or Fit Issues
6
Incorrect Item Shipped
4
Other
1
In the context of the above description, which of the following statements is/are correct?
There may be multiple correct statements. Choose all correct statements.
Note: There is penalty for choosing incorrect statement(s)..
85% of returns are NOT related to size or fit issues.
12.5% of returns are due to customer dissatisfaction.
15% of returns are NOT related to size or fit issues.
60% of returns are due to defective or damaged product.
5% of returns are due to customer dissatisfaction.
 Primary Return Issue # of returned items Customer Dissatisfaction 5 Defective

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