Question: Prior to 1 9 7 8 , the U . S . airline industry was tightly regulated in a way that made it difficult for
Prior to the US airline industry was tightly regulated in a way that made it difficult for new airlines to enter. Deregulation lowered the floodgates and allowed a swarm of new players to enter the industry, with new airlines being established between and Among these new entrants was Southwest, which pioneered the lowcost business model in the industry. Other lowcost entrants included Jet Blue and Air Tran. The lowcost players offered a barebones service, without the expensive frills of traditional carriers those frills included inflight meals, ample business and firstclass seating, and lounges in airports for premium travelers The new entrants had lower labor costs due to a flexible, nonunion workforcea crucially important factor in an industry where labor costs account for onethird of operating costs. They flew point to point which customers preferred rather than routing passengers through hubs and requiring them to change planes. They further lowered costs by standardizing their fleet around one model of aircraft the Boeing in the case of Southwest What does this case tell you about the role of strategy in a changing the competitive structure of an industry and b enterprise success and failure?
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
