Prior to beginning work on this assignment,

• Read the weekly lecture.
• Read Chapter 9 of Shift Ahead: How the Best Companies Stay Relevant in a Fast-Changing World.
• Review the DargeanGrix Business ScenarioDownload DargeanGrix Business Scenario document.
• Read the article: The Hidden Value in Your Intangible AssetsLinks to an external site..
• Review the following: 5 Powerful Ways to Confront Change in the WorkplaceLinks to an external site., 'Niceness' Can Hurt an OrganizationLinks to an external site., 8 Ways to Manage Change in the Workplace EffectivelyLinks to an external site., Intangible Benefits Can Play Key Role in Business CaseLinks to an external site., What Are the Tangible and Intangible Benefits of ERP System?Links to an external site., and What Are Intangible Benefits?

Need help developing a justification for the purchase or outsourcing of the technology you would recommend as the solution to the video communication problem described in your Week 3 What It Takes to Be a Champion of Change Video Presentation discussion. Conduct an internet search using the key-word phrase "video conferencing solutions" to identify a solution that might fit the company's needs.

These are the three elements:

Data security system

Company's reputation

Company's competitive advantage

Using the elements you identified in the DaregeanGrix scenario in Week 2 for justification,

• Build a table with approximate costs associated with each of the elements in the company's current environment.
  • Some of these should be actual (tangible) costs and some should be implied (intangible) costs (e.g., customer satisfaction, employee satisfaction, efficiency, etc.).
• Weigh the tangible costs and the intangible improvements that the new technology will bring to the organization using a narrative format and contextual reasoning.
• Develop a justification for the solution using the intangible elements the solution will provide.
• Explain how these elements have a significant impact on the organization, employees, and customers.

Remember that your goal is to be able to justify a possible investment using intangible benefits in a new technology in which there is little in the way of traditional return on investment (ROI) to lean on.

DargeanGrix Current Intanglible and Tangible Costs Example

DargeanGrix Costs	Yearly		Tangible Costs
Tangibles Cost 250 Employees' Salaries 10 Offices Operation 2 Locations Overseas Video Conference Tools Travel Expenses	$10,000,000 $5,000,000 $1,000,000 $75,000 $500,000	Intangibles Cost Data security system Company reputation Competitive advantage	$38,000,000 $12,500,000 $17,500,000
			Total: $80,075,000