Problem $12-19($Static$)$ Quality Cost Report $[$LO$12-2]$

In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs $($in thousands$)$ over the past two years is given below:

$\backslash$table$[[,$Costs $($in thousands$)],[,$Last Year,This Year$],[$Inspection$,$$$750,$$$900],[$Quality engineering,$$420,$$$570],[$Depreciation of test equipment,$$210,$$$240],[$Rework labor,$$1,050,$$$1,500],[$Statistical process control,$$90,$$$180],[$Cost of field servicing,$$1,200,$$$900],[$Supplies used in testing,$$30,$$$60],[$Systems development,$$480,$$$750],[$Warranty repairs,$$3,600,$$$1,050],[$Net cost of scrap,$$630,$$$1,125],[$Product testing,$$810,$$$1,200],[$Product recalls,$$2,100,$$$750],[$Disposal of production defects,$$720,$$$975]]$

Sales have been flat over the past few years, at $$75,000,000$ per year.

Required:

Prepare a quality cost report for this year and last year.

Note: Enter amount values in thousands. Round your percentage answers to $2$ decimal places $($i$.$e $0\mathrm{.}1234$ should be entered as $12\mathrm{.}34).$

$\backslash$table$[[$Florex Company$],[$Quality Cost Report$],[,$Last Year,This Year$],[,\backslash$table$[[$Amount $($in$],[$thousands$)]],\backslash$table$[[$Percent of$],[$Sales$]],\backslash$table$[[$Amount $($in$],[$thousands$)]],\backslash$table$[[$Percent of$],[$Sales$]]],[$Prevention costs:$],[$Quality engineering,,,,$],[$Statistical process control,,,,$],[$Systems development,,,,$],[$Total prevention costs,$0,0\mathrm{.}00,0,0\mathrm{.}00],[$Appraisal costs$],[$Inspection$,,,,],[$Depreciation of test equipment,,,,$],[$Supplies used in testing,,,,$],[$Product testing,,,,$],[$Total appraisal costs,$0,0\mathrm{.}00,0,0\mathrm{.}00],[$Internal failure costs:$],[$Rework labor,,,,$],[$Net cost of scrap,,,,$],[$Disposal of production defects,,,,$],[$Total internal failure costs,$0,0\mathrm{.}00,0,0\mathrm{.}00],[$External failure costs:$],[$Cost of field servicing,,,,$],[$Warranty repairs,,,,$],[$Product recalls,,,,$],[$Total external failure costs,$0,0\mathrm{.}00,0,0\mathrm{.}00],[$Total quality cost,,,,$]]$