Question: Problem 18-17 (Algo) A priority waiting system assigns arriving customers to one of four classes. Arrival rates (Poisson) of the classes are shown in the

Problem 18-17 (Algo) A priority waiting system

Problem 18-17 (Algo) A priority waiting system assigns arriving customers to one of four classes. Arrival rates (Poisson) of the classes are shown in the following table: Use Table 18.4. Class 1 2 3 4 Arrivals per Hour 5 4 4 5 Five servers process the customers, and each can handle 6 customers per hour. a. What is the system utilization? (Round your answer to 2 decimal places.) b. What is the average wait for service by customers in the various classes? How many are waiting in each class, on average? (Round your answers to 3 decimal places.) W W W3 W4

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