Problem 18-9 (Algo) One field representative services 5 customers for a computer manufacturer Customers request assistance at an average {Poisson distributed rate of once every 15 working days. The field representative can handle an average (Poisson-distributed) of 10 call per day. Determine the following: Use Table 1 0. The expected number of customers waiting. (Round "x" value to 2 decimal places, Round your answer to 3 decimal places.) Answer is complete but not entirely correct. Expectedber dog 2003 b. The average length of time customers must wait from the initial request for service until the service has been completed. (Round your ontwer to 2 decimal places) Answer is complete but not entirely correct. floryhome 2033 D. e. The percentage of time the service rep will be idle (Round your answer to 1 decimal place.) Answer is complete but not entirely correct. Pentacoide 9300 d. How much your answer to part a would be reduced its second field rep were added Round your answer to 3 decimal places) 3 Answer is complete but not entirely correct del nombre 0.1002