Problem 2.

During registration at a university every quarter, students in the Business School must have their courses approved by the departmental advisor. It takes the advisor an average of five minutes (exponentially distributed) to approve each schedule, and students arrive at the advisers office at the rate of 10 per hour (Poisson distributed).

a. Compute L, Lq, W, Wq, and the greek letter rho (r).

b. What do you think about this system? How would you change it?