Question: Problem 2 - The local DMV office has an express service to serve customers applying for a new driver's license. In order to get a

Problem 2- The local DMV office has an express service to serve customers applying for a new driver's license. In order to get a license, an applicant must pass three exams. The numbers of employees and the processing times for each of the three exams are shown in the table below. The office is open for eight hours per day, five days per week.
\table[[Resource Group,\table[[# of],[employees]],\table[[Process time],[(minutes)]]],[Eye Test,1,3],[Rules Test,3,10],[Road Test,5,20]]
Shours aday
5 days a med
(a) Find the weekly capacity for each resource group.
EyeTest capacity: (1,5.8*60)3=800
Rulestest Capacity: (3.5.8*60)10=720
Road Test capacity: (5*5*8*60)20=600
(b) Assuming unlimited demand, what is the weekly process flow rate?
Praessflow inate is 600 Customers dic to it being the
bottlenecce.
(c) If the customer demand is 500 applicants per week, what will be the utilizations of each resource group?
Utilization = Demand/Capacity
EyeTest500800**100=62.5%
Rulestest500720+100=69,44%
RoudTest500600**100=83.33%
(d) How long should it take for the process to handle 20 applicants?
ubrace(20**20ubrace)bottlenefe=400+ubrace(13ubrace)eyetrules=413m.n
400 isregular bot firstopalicants. 43n.
(e) Suppose that business picks up and the number of applicants increases to 700 per week. What is the required takt time in order for them to keep up with demand?
 Problem 2- The local DMV office has an express service to

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