Problem $2$: Use the information below, to answer the questions that follow. Be sure to show your work in the space below the questions.

GF Interior Design provides home and office decorating assistance to its customers. In normal

operation, an average of $3$ customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages $10$ minutes with each customer.

Enter the arrival rate in the cell below this one

Service goals dictate that an arriving customer should not wait for service more than an average of five minutes. Is this goal being met? If not, what action do you recommend?

Questions $1$

If the consultant can reduce the average time spent per customer to eight minutes, what is the mean service rate? Will the service goal be met?

Questions $2$

or Per minute

Enter the service rate in the cell below this one

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