Problem 5-1

Determine the utilization and the efficiency for each of these situations:

a.	A loan processing operation that processes an average of 7 loans per day. The operation has a design capacity of 10 loans per day and an effective capacity of 8 loans per day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.)

Utilization	%
Efficiency	%

b.	A furnace repair team that services an average of four furnaces a day if the design capacity is six furnaces a day and the effective capacity is five furnaces a day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.)