Problem Solving

1. Today, your manager asked you to provide information on three of the most common business services provided by the local public library. She has advised you that she needs this information by tomorrow. How will you source this information?

2. Your manager has been asked to give a 15-minute presentation on ethical behaviour in the workplace to a group of management trainees. He has asked you to research this topic and find three sources he could reference in his presentation. Where would you start?

3. Your manager has asked you to locate and provide two business directories used in the United States. He would like you to evaluate these directories and provide some reasons as to why he might find each of them useful. How will you begin?

4. The speech that Jeanie wrote in this chapters Everyday Ethics feature was given to you to correctly reference. Rewrite the speech giving proper credit, where appropriate, to Sir Winston Churchill.