Problem Solving 1. Your work group successfully completed a project well before the required deadline. The team leader decides to invite everyone on the team to a celebration after work on Friday. Most of the team are happy with the exception of one person, Mandy, who is of Orthodox Jewish faith. Instead of making an issue about it, Mandy does not show up to the Friday event since it is considered the Sabbath. Mandy assumed team leader would not understand her religious observance, or even worse, did not care. However, when Mandy didn't attend, the team concluded that she wasn't a team player. What steps could have prevented this misunderstanding from occurring? 2. Your telecommunications company has spent a significant amount of time trying to attract new international clients. Finally, Mr. Chang has agreed to make the trip from China to tour your office and meet extensively with your supervisor, Alan Jacobs. As the administrative assistant, you have responsibility for coordinating the schedule of events for Mr. Chang's visit. You have also arranged an interpreter for Mr. Chang, as he speaks a limited amount of English. The day before Mr. Chang is due to arrive in Canada, the interpreter has a family emergency and will need to travel out of the country, which means that he can no longer help you with Mr. Chang's visit. What can you do on such limited notice to ensure Mr. Chang has a good visit? 3. Your company is hosting three business associates from India for one week. Your manager has purchased a bottle of wine for each of the visitors. As you are preparing for their arrival, you realize that one of your visitors is Hindu. Because you have researched beliefs and cultural values surrounding the Hindu culture, you realize that alcohol is not an appropriate gift. What should you do? 4. Adam was working in the accounting department of your organizations, and he began the transition from female to male. You noticed he started receiving comments from his supervisor and co-workers, which he considered offensive, related to his transition. He came to you to share his concerns about the unfair treatment he felt he was experiencing. What would you recommend he do