Question: Problem - Solving Perspective Application of Chapter Content 1 . What is the underlying problem in this case from the perspective of Forever 2 1

Problem-Solving Perspective
Application of Chapter Content
1. What is the underlying problem in this case from the perspective of Forever 21s
customers and creditors?
2. Why do you think Forever 21 ended up in its current situation?
3. What would you have done differently if you had been a senior executive at
Forever 21?
1. Did Forever 21 operate more from a principle of efficiency or effectiveness?
Explain your rationale.
2. Which of the seven challenges to being an exceptional manager did the Changs
face as leaders of the company? How did they handle them?
3. Which of the three skills that exceptional managers need did the Changs most
lack? Explain your answer.
4. Which career readiness competencies did the Changs display? Which
competencies would have benefited the Changs most?

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