Question: PROBLEMS (30 points Use the following information to answer questions The manager of the Apple Beach Resort wants to maintain the resort's reputation for outstanding

PROBLEMS (30 points Use the following information to answer questions The manager of the Apple Beach Resort wants to maintain the resort's reputation for outstanding service quality. Each day 10 guests are asked for their opinions of service at the resort. The manager believes that if a guest has even I complaint (henever miner), then the guest was unhappy with some aspect of rvice. The manager would like to menter the properties of guests that are unhappy with service Results from 15 days of samples are shown in the table below. Show all calculations 11 11 12 14 3 Sa Calculate the value for the loc of the appropriate control chart (Spee of the above 091 56. Calculate the standard deviation for this process. Ope 00239 9.5394 5. Compute the upper controllimit and the lower controllimit for the chart wing three-sigma control limits, * UCL-1196182, LCL-623818 d. UCL-1312 LL- UCL-01324. LCL- UCL - 3.7718. LCL- Sa. Label the control chart shown below. Not the relevant observations on the chart. Is the chart in control or d. must take additional samples to determine bocontrol depends on the = PROBLEMS (30 points Use the following information to answer questions The manager of the Apple Beach Resort wants to maintain the resort's reputation for outstanding service quality. Each day 10 guests are asked for their opinions of service at the resort. The manager believes that if a guest has even I complaint (henever miner), then the guest was unhappy with some aspect of rvice. The manager would like to menter the properties of guests that are unhappy with service Results from 15 days of samples are shown in the table below. Show all calculations 11 11 12 14 3 Sa Calculate the value for the loc of the appropriate control chart (Spee of the above 091 56. Calculate the standard deviation for this process. Ope 00239 9.5394 5. Compute the upper controllimit and the lower controllimit for the chart wing three-sigma control limits, * UCL-1196182, LCL-623818 d. UCL-1312 LL- UCL-01324. LCL- UCL - 3.7718. LCL- Sa. Label the control chart shown below. Not the relevant observations on the chart. Is the chart in control or d. must take additional samples to determine bocontrol depends on the =

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