Question: problems during their visit: His reservation was made for the wrong date. Their food wasn't brought to the table for more than an hour after

problems during their visit:
His reservation was made for the wrong date.
Their food wasn't brought to the table for more than an hour after they ordered.
The food was cold when it arrived.
No one checked to see if they needed anything.
The customer says he will never return to your restaurant because everything was so bad.
Which problem should you focus on to change the customer's experience?
A. The length of time between ordering and receiving food
B. The incorrect reservation
C. The customer's feeling that he is not important to your business
D. The cold food
problems during their visit: His reservation was made for the wrong

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