Question: ( Process Analysis ) Students are going through a three - step process to obtain their ID cards from the ID card center. Each student
Process Analysis Students are going through a threestep process to obtain their ID cards from the ID card center. Each student will spend minutes at the registration desk before going to one of three cashiers to pay a fee for the card. After that, heshe will visit one of four ID processing stations to have hisher picture taken and the ID card printed. Visits to the cashier and ID processing station take and minutes respectively. The demand rate is students per hour.
a What is the capacity in students per hour of each step?
b Which step is the bottleneck?
c What is the process capacity in students per hour of the ID card center?
d What is the flow rate in students per hour of the ID card center?
e Is it capacityconstrained or demandconstrained?
f What is the cycle time in minutes of the ID card center?
g What is the utilization of each step?
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