Question: (Process Capability) Parallel Servicing [40 Points] The laboratory testing process for an intensive care unit is normally distributed with an average turnaround time of 10

(Process Capability) Parallel Servicing [40 Points] The laboratory testing process for an intensive care unit is normally distributed with an average turnaround time of 10 minutes and a standard deviation of 5 minutes. The upper acceptable limit requested by the intensive care unit for the laboratory testing process is 12 minutes.

Q1.1 - What is the upper capability measure of this laboratory testing process?

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