Process Mapping Assignment

This assignment builds on the class example in complexity, but

all of the concepts apply.

You are a business analyst mapping the receiving and inventory

put$-$away process for a small company. There are two actors in

this process $-$ the receiver and the inventory supervisor. The

receiver is responsible for working at the dock and making sure

the shipment is correct. The inventory supervisor then prepares

this inventory to be sent to the correct location and ensures the

inventory is accurate.

The process works as follows:

The shipment arrives at the dock and the receiver checks to

make sure that the shipment is not damaged. If the shipment is

damaged, the shipment is refused and the process ends. If the

shipment is not damaged, the receiver will scan the inventory

into the inventory system. Once the inventory has been scanned,

the receiver notifies the inventory supervisor that the shipment is

ready to be processed.

The inventory supervisor needs to decide whether the inventory

will be eventually sent to one of three locations. It will depend

on the nature of the inventory. If they are large items, they will

be placed into a special area for put away by forklifts. Small

items are placed on a cart. Finally, some items are for internal

use and will be placed into a room for internal employees to pick

up$.$ The inventory supervisor needs to send an email to the

internal employees to let them know if a shipment has arrived

for them, at which point this process ends.

For shipments not being used internally, the inventory

supervisor must double check that the inventory has been loaded

into the system properly. If not, the supervisor must notify IT

and Finance that there is a problem, and this part of the process

ends $($this would start another process$).$ If everything matches,

the inventory supervisor must send an email notifying the

receiver that the shipment has been successfully received, and

wait for a confirmation from the receiver $-$ at which point the

process ends.

Instructions

Using the method and diagramming symbols used in class, draw

this process.