Question: Process mapping is an important tool in the Define phase. Selecting the right process map is critical to capture the As is process. 1) When

Process mapping is an important tool in the Define phase. Selecting the right process map is critical to capture the "As is process".

1) When a process map has been selected, why should the process map should never be completed in isolation?

2) The SIPOC is a high level process map. How many process steps should be capture in the SIPOC? What was the hardest part of completing the SIPOC for you and why?

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