Question: Process selection is based on five considerations 1.Type of process; range from intermittent to repetitive or continuous 2.Degree of vertical integration 3.Flexibility of resources 4.Mix

Process selection is based on five considerations

1.Type of process; range from intermittent to repetitive or continuous

2.Degree of vertical integration

3.Flexibility of resources

4.Mix between capital & human resources

5.Degree of customer contact

- which one is the most important and why?

- How is service operation different from manufacturing operation?

explain the and give a real world example for both questions above

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