Process: Subject: Beginning: Changing engine oil Mechanic Direct customer arrival Total charges, receive payment Distance (ft) Ending Summary Number Time of Steps (min) 7 16.50 8 5.50 5.00 Activity Operation Transport Inspect Delay Store Insert Step Append Step 420 0.70 1 Remove Step 0.30 Step + No. Distance (ft) 50.0 1 30.0 X 70.0 X X Time (min) 0.80 1.80 2.30 0.80 0.60 0.70 0.90 1.90 0.40 0.60 4.20 0.70 2.70 1.30 0.50 1.00 3.00 0.70 0.30 0.50 2.30 50.0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Step Description Direct customer into service bay Record name and desired service Open hood, verify engine type, inspect hoses, check fluids Walk to customer in waiting area Recommend additional services Wait for customer decision Walk to storeroom Look up filter number(s), find filter(s) Check filter number(s) Carry filter(s) to service pit Perform under-car services Climb from pit walk to automobile Fill engine with oil, start engine Inspect for leaks Walk to pit Inspect for leaks Clean and organize work area Return to auto, drive from bay X Park the car Walk to customer waiting area Total charges, receive payment X 40.0 X 40.0 X 80.0 X 60.0 X X Refer to the accompanying process chart for an automobile oil change. Complete parts (a) and (b) if: The mechanic earns $40 per hour (including variable fringe benefits). The process is performed twice per hour (on average). The shop is open 330 days a year, 8 hours a day. The mechanic does not get paid for idle time. There can be only two cycles per hour regardless of the cycle time. Click the icon to view the process chart. a. The total labor cost associated with the process is $ per year. (Enter your response rounded to the nearest whole number.)