Question: Product focused processes: are profitable because customers demand flexibility, not specialization. are desirable because resource needs increase slowly with the complexity of a process. allow

Product focused processes:
are profitable because customers demand flexibility, not specialization.
are desirable because resource needs increase slowly with the complexity of a process.
allow more customization, but are not very efficient.
apply only to service firms, not to manufacturers.
are processes that are specialized for relatively few products or customer groups.
 Product focused processes: are profitable because customers demand flexibility, not specialization.

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