Question: Product key performance indicators ( KPls ) are metrics that measure your product's performance. They help you understand if the product is mecting its business

Product key performance indicators

(

KPls

)

are metrics that measure your product's performance. They help you understand if the product is mecting its business goals and if the product strategy is working. Without KPls

,

you end up guessing how your product is performing. One of the most important KPI is customer satisfaction. Explain how customer satisfaction is used to measure pruduct performance.

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