productivity = outputs / inputs

i need help with all paeta of the first question and the last question

i need this done for tonight!

MGT355 OM & SCM - Spring 2020 Week 6 - 2/17/20 [Posted early 2/14/20] (Due: 2/25/20) Homework Assignment 2 (Ch. 4, 5, 6,) [50 Points Total] - NOTE: I am anticipating that some additional question(s) primarily from chapter 6, once we cover it in class, may be asked on the next quiz. Answer the questions below. Your answers are expected to contain sufficient content so as to thoroughly respond to each question in a clear, concise and comprehensive manner. 1. (14 pts.) Hilbert College has been working on a Capital improvement campaign for a new academic center and athletic complex since last year. With the support of alumni, commercial businesses and the WNY community it has been unbelievably successful. Initially, the College hired some consultants who suggested that they budget money for a media campaign so as to solicit donations on the web and secondly hire some individual sales reps to make individual calls. They compiled the summary below for the last six months of 2019 Month (2019) Total contributions Sales reps costs Web site fees July $2,395,000 $100,000 $25,000 August $2,875,000 $105,000 $32,500 September $3,450,000 $110,500 $42,500 October $4,140,000 $115,000 $55,000 November $4,965,000 $122,500 $72,500 December $5,960,000 $127,500 $95,000 a. Calculate the productivity for the Sales Reps for each of the six months and the average for the six months. What can you discern based on your calculations? Explain. b. Calculate the productivity for the Web site fees for each of the six months and the average for the six months. What can you discern based on your calculations? Explain. c. If you compare your results from questions "a" and "b" is there anything you can say about using single factor productivity. d. Now calculate the multifactor productivity for each month and the average for the six months. The inputs are the total amount spent for the sales rep and the web fees. After interpreting these results what do you conclude? Explain 2. (6 pts.) When discussing business processes it is important to be knowledgeable about "Continuous Improvement" and "Business Process Reengineering". First, give a brief description of each and then compare the advantages and disadvantages that exist in relationship to one another in your own words. 3. (8 pts. We acknowledge four primary quality related costs associated with manufacturing. Identify and explain each, including how and where they are likely to occur. As bad as quality failures are, is it better to experience any specific one over the other and why? 4. (6 pts.) In terms of improving quality two key methodologies come to the forefront; TQM and Six Sigma. Each has its own benefits. After reading the text and doing a little research explain each and discuss their similarities and differences. 5. (4 pts.) The International Organization for Standardization (ISO) has been around for quite some time and is internationally recognized. Using your own words briefly explain what it is, why a firm may want to get certified and what is the basic process for doing so. 6. (6 pts.) Explain the difference between theoretical and rated capacity. Identify at least three factors that impact a company's capacity and explain how each affects the rated capacity 7. (6 pts. For varying reasons companies tend to adopt one of the three different capacity strategies. Identify each and explain and then give examples as to when each might be appropriate. MGT355 OM & SCM - Spring 2020 Week 6 - 2/17/20 [Posted early 2/14/20] (Due: 2/25/20) Homework Assignment 2 (Ch. 4, 5, 6,) [50 Points Total] - NOTE: I am anticipating that some additional question(s) primarily from chapter 6, once we cover it in class, may be asked on the next quiz. Answer the questions below. Your answers are expected to contain sufficient content so as to thoroughly respond to each question in a clear, concise and comprehensive manner. 1. (14 pts.) Hilbert College has been working on a Capital improvement campaign for a new academic center and athletic complex since last year. With the support of alumni, commercial businesses and the WNY community it has been unbelievably successful. Initially, the College hired some consultants who suggested that they budget money for a media campaign so as to solicit donations on the web and secondly hire some individual sales reps to make individual calls. They compiled the summary below for the last six months of 2019 Month (2019) Total contributions Sales reps costs Web site fees July $2,395,000 $100,000 $25,000 August $2,875,000 $105,000 $32,500 September $3,450,000 $110,500 $42,500 October $4,140,000 $115,000 $55,000 November $4,965,000 $122,500 $72,500 December $5,960,000 $127,500 $95,000 a. Calculate the productivity for the Sales Reps for each of the six months and the average for the six months. What can you discern based on your calculations? Explain. b. Calculate the productivity for the Web site fees for each of the six months and the average for the six months. What can you discern based on your calculations? Explain. c. If you compare your results from questions "a" and "b" is there anything you can say about using single factor productivity. d. Now calculate the multifactor productivity for each month and the average for the six months. The inputs are the total amount spent for the sales rep and the web fees. After interpreting these results what do you conclude? Explain 2. (6 pts.) When discussing business processes it is important to be knowledgeable about "Continuous Improvement" and "Business Process Reengineering". First, give a brief description of each and then compare the advantages and disadvantages that exist in relationship to one another in your own words. 3. (8 pts. We acknowledge four primary quality related costs associated with manufacturing. Identify and explain each, including how and where they are likely to occur. As bad as quality failures are, is it better to experience any specific one over the other and why? 4. (6 pts.) In terms of improving quality two key methodologies come to the forefront; TQM and Six Sigma. Each has its own benefits. After reading the text and doing a little research explain each and discuss their similarities and differences. 5. (4 pts.) The International Organization for Standardization (ISO) has been around for quite some time and is internationally recognized. Using your own words briefly explain what it is, why a firm may want to get certified and what is the basic process for doing so. 6. (6 pts.) Explain the difference between theoretical and rated capacity. Identify at least three factors that impact a company's capacity and explain how each affects the rated capacity 7. (6 pts. For varying reasons companies tend to adopt one of the three different capacity strategies. Identify each and explain and then give examples as to when each might be appropriate