Question: Programs such as putting the customer first and change the way you work are attempts to change the organization's culture through: a . people. b

Programs such as "putting the customer first" and "change the way you work" are attempts to change the organization's culture through:
a. people.
b. structure.
c. culture change initiatives.
d. systems.
e. mergers.
Programs such as "putting the customer first" and "change the way

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