Project 1 1 Part 1 Develop an action plan for your business that clearly documents how operational strategies will be developed, implemented, reviewed and updated as required. Detail your operational targets and the criteria against which business success wil be measured. How will you conduct the relevant assessments? The following things should be taken into consideration when developing the action plan and describing operational targets o health and safety o environmental concerns o technology o quality assurance o innovation o changing customer requirements o stock control o expenditure/ cost control o wastage/ shrinkage control o staffing o compliance with technical, legal and ethical standards o time, quality and cost control to meet customer expectations o design, development and implementation of KRAs and KPls o use of innovative ideas o continuing market research activities o adjustments and improvements to plans, goals and objectives, over time (1,000-2,000 words)