Question: Project 2 1 : Incident Management System Situation: The organization needed a structured process for managing and tracking incidents. Action: I developed a custom incident

Project

21

: Incident Management System

Situation: The organization needed a structured process for managing and tracking incidents.

Action: I developed a custom incident management system on SharePoint Online using lists, custom forms, and workflows. I implemented incident categorization, escalation, and resolution tracking.

Result: The organization now benefits from an efficient incident management system on SharePoint Online, improving incident tracking, response time, and incident resolution.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related Programming Questions!

Course Summary IS-200.b - ICS for Single Resources and Initial Action Incidents Lesson 1: Course Overview Course Welcome The Emergency Management Institute developed ICS 200, ICS for Single Resources...

Address the following issues 1. 1. Identify the goals of PACs training programs. Are they meeting these goals? What could be improved? 2. Discuss PACs efforts to retain and transfer knowledge. Are...

2. Discuss PACs efforts to retain and transfer knowledge. Are these efforts effective? What could be done to improve the process? From the Case study below please answer question 2. AC Resources,...

Assessment Checklist: Evaluate an organizations capital assets in comparison to its human capital. Analyze the Issues Surrounding HRM Metrics and their composition. Evaluate the workforce demographic...

kindly i need a complete answers AVIVA Information Technology Strategy Aviva is the fifth-largest insurance group worldwide. It provides savings, investments, and insurance, and has been operating...

Which concept or idea resonated the most with you (and why)? 236 Sometimes rapid communication is required, as in the case of a workplace violence incident. The Virginia Tech massacre was a seminal...

Project Tasks The project manager for the development of a bioterrorism response plan has created the WBS for the project, estimated the number of workdays for each task, determined the work...

This assessment task requires you to manage the effectiveness of the work team assigned. This includes: Providing feedback to others in order to encourage, appreciate, and reward model behavior and...

NIMS Supporting Technology Evaluation Program (NIMS STEP) 6 October 2010 Background Current Mission: The U.S. Department of Homeland Security (DHS) established the National Incident Management System...

AVIVA Information Technology Strategy Aviva is the fifth-largest insurance group worldwide. It provides savings, investments, and insurance, and has been operating since 1696. The company's 54,000...

3. A 1.5 m high, 1-m-diameter cylindrical water tank whose top is open to the atmosphere is initially filled water. Now the discharge plug near the bottom of the tank is pulled out, and a water jet...

The table below presents the costs of borrowing for Amazon and Walmart in Dollars and Yens, and the quotes for interest swaps in Dollars and Yens, both quoted against LIBOR. Amazon would like to get...

Question 1 9 Which of the following statements about Collateralized Mortgage Obligations ( CMOs ) is NOT true? A CMO is structured from a pool of pass - through securities and divided into tranches...

Why do you think that the individual who decides to act on his values is sometimes labelled as unwilling to make difficult all or not committed