Project Chart (please answer steps 2-4)

As the Plant Pals project manager, one of your responsibilities is building an Operations and Training plan for the new service. The creation and implementation of this plan marks a new stage of the Plant Pals project with its own set of goals and deliverables. Its main goal is to create sustainable fulfillment and delivery practices for the service's day-to-day operations. Putting these processes in place is essential to making a launch of this size successful. To meet this goal, your team will create internal processes and training procedures for support teams, so they can meet the demands of the Plant Pals service. These processes will help mitigate potential revenue losses due to late shipments and cancellations by ensuring an efficient, high-quality customer experience. By ensuring that Plant Pals runs smoothly, the plan also supports the larger project goal of a 5% revenue increase for office Green. You estimate that it will take six months to fully implement all protocols, including setting up operational tools, putting delivery processes in place, and training employees. The Operations and Training plan should stay within a budget of $75,000. Some of the milestones your team must reach to complete this project include: - Create a plant delivery and logistics plan to make the fuifiliment process as efficient as possible. Your target is to deliver 95% of orders on time within one month of launch. Tasks include purchasing delivery trucks, hiring drivers, and calculating delivery fees. - Set up order processing and supply chain management software to make revenue streams more efficient. Your team must select, install, and maintain the software to ensure it continues to function properly. If it does, all orders should be packaged and ready for shipment within two business days of being placed. - Maintain excellent service standards by developing and launching an employee training program. You want to train. 90% of employees before the official service launch. To reach this milestone, your team needs to create a communications plan, prepare training lessons, and schedule and conduct training sessions. Your first step is to create a charter to align your stakeholders and map out what your team needs to know to create and implement the plan. Step 2: Write an executive summary Under Executive Summary, write 1-3 sentences outlining the project's purpose and desired outcomes. For example, if you were writing an executive summary for the Plant Pals project as a whole, it might say: Our plan is to create a service that offers high-volume customers small, fow-maintenance plants that can thrive in an office environment." Your summary for the Operations and Training plan charter should follow a similar format. Step 3: Fill in the project goal In the Project Goal section of the charter, record the main project goal of the Operations and Training plan. This goal should be more detailed and specific than your executive summary. Use the information from the scenario to make the goai SMART (Specific, Measurable, Attainable, Relevant, Time-bound). For example, one of the SMART goals for the overall Plant Pals project is: Increase revenue by 5% by the end of the year by rolling out a new service that provides office plants to top clients. " Note: Most projects have multiple goals, but you only need one for this activity. Step 4: Identify the project deliverables In the Deliverables box, record three expected outcomes of the project. Remember, these deliverables can be tangible or Intangible project results. For instance, one tangible deliverable of the overall Plant Pals project is, "send 1,000 plants to foo customers. "An intangible delwerable could be, "increased brand awareness