Project Description and Scope:

You are tasked with developing a software system for a Bank that aims to digitalize its operations to provide

a seamless banking experience to its customers. The bank offers a range of services including account

management, loan management, transaction processing, and customer support.

Project Overview:

The objective of this project is to develop a comprehensive software system for a Bank with the aim of

digitalizing its operations to enhance the banking experience for its customers. The Bank intends to offer a

wide range of services digitally, including account management, loan management, transaction processing,

and customer support. This initiative is part of the Bank's strategic plan to integrate modern technology into

its daily operations, thereby improving service delivery, efficiency, and customer satisfaction.

Scope of the Project:

$1.$ Account Management: The system will enable customers to seamlessly manage their bank

accounts online. This includes the ability to open new accounts, update existing account

information, and close accounts when necessary. The system will cater to various types of accounts

such as checking, savings, and joint accounts, providing customers with the flexibility to choose

the account that best suits their needs.

$2.$ Loan Management: Customers will have access to a robust loan management module that allows

them to apply for loans, track the status of loan applications, and manage loan repayments. The

system will support different loan products, including personal loans, and auto loans, giving

customers a variety of financing options.

$3.$ Transaction Processing: The system will facilitate a range of transactional services, enabling

customers to deposit and withdraw funds, transfer funds between their own accounts as well as to

accounts in other banks, and view transaction histories. The emphasis will be on ensuring

transactions are processed efficiently and securely$.$

$4.$ Customer Support: To address customer queries and issues, the system will include a customer

support module. This module will provide automated responses for frequently asked questions and

a ticketing system for issues that require further assistance. The aim is to ensure customers receive

timely and effective support.

Creating Software Requirements and System Design for a Bank System

Exam Instructions:

$$ This exam is private and to be completed individually. Collaboration or sharing of answers is

strictly prohibited.

$$ You are expected to write comprehensive software requirements specifications for a Bank System,

Including both functional and non$-$functional requirements.

$$ Following the specific requirements, you are to provide a detailed system design. This includes

creating a USE Case Diagram, Sequence Diagram, Data Flow Diagram, Class Diagram, Activity

Diagram, and Entity Relationship Diagram based on the project description and scope provided

below.

$$ Your answers should be clear, concise, and well$-$organized. Diagrams must be drawn neatly and be

legible.

$$ Any assumptions made during the design process should be clearly stated.

$$ External resources can be consulted; However, all submissions must be your original work.

Plagiarism will result in disqualification.