Project Description Online Distance students (working individually); Develop a Corporate Social Responsibility Charter regarding the environmental, social and governance criteria. For example, focus on management systems (processes and procedures), ethical supply chains and packaging, Australian based company product sourcing. Having an effective Charter can contribute positively to all stakeholders as well as adding value for the organisation itself through enhanced branding and ensuring it operates in a sustainable way. Project Description SYD, On Campus students (working in groups of 2); Review the Customer Service strategy and focus on issues to develop a sustainable business model for expanding the business. What distinguishes TBC Distribution from its competitors? People that own the business run the business > 5 customer service reps Planned delivery / service patterns > Next day delivery > Quality products > Approx 100+ years industry knowledge - Member of TCA - Market best buying power > East Coast Australia foot print