Project: Manage Business Risks

On the international front:

• Five key suppliers of our top-selling range of products have received global condemnation. They have used toxic or banned chemicals in their products, and polluted the environment through unsustainable production methods.

On the national front:

• Australian consumers are spending less. They seem to be worried about the uncertain global financial situation, and there are also rumours of government tax increases. Both of these factors will probably decrease household disposable incomes.

Within the organisation:

• There's been an increase in complaints from customers about online purchasing system problems, and goods not being delivered on time. Some customers believe that their confidential information is being passed on to other companies. Customers have complained that the company website and online purchasing links are 'glitchy'.
• Information systems and warehousing/logistics systems are more than 10 years old.
• Staff morale has dropped. There are many conflicts between staff, and complaints about hours worked and lack of training.

Evaluation and review:

Explain the evaluation and review process about risk above