Project management, according to ISO $21502,$ can be seen as a set of $$coordinated activities to direct and control the accomplishment of agreed objectives$$ A project is a focused endeavour to retain or to add value or capability for the sponsor organisation and the internal and external stakeholders. To accomplish the project objectives, management procedures and practices must be implemented, which allow initiating, planning, monitoring, controlling, and closing of the project, while managing resources, directing and motivating people, and setting processes and methods designed in a holistic and systemic perspective that must include the necessary practices to reach the defined objectives.

Quality, according to ISO $9000,$ corresponds to the $$degree to which a set of inherent characteristics of an object fulfils requirements$,$ and the quality management purpose, according to ISO $21502,$ is to $$increase the likelihood that outputs are fit for purpose or use. Quality should be an integrated part of the project$$s plan.

Quality management includes identifying quality requirements with acceptance criteria and means of verification and validation, the standards to be used, and the deliverables of the project, including internal, external, interim, final, tangible$,$ and intangible deliverables$.$

Managing project quality includes developing a quality management plan and establishing quality policies, processes, and objectives that can be achieved through quality planning, quality control, quality assurance, and quality improvement.

$1\mathrm{.}2$ Provide a distinction between quality control and quality assurance showing why these are complementary processes in managing project quality.