PROJECT MANAGER'S ROLE A LOT TO DO FOR Remember THE 5Ws and 1H! ONE PERSON Create a Define Establish Feeling overwhelmed? Don't W W Plan Expectation Channels worry . Let's explore how project WHY WHO WHEN managers can streamline their (INTENT) W (SOURCE) W TIMING) H Facilitate Resolve Lead by efforts, delegate wisely, and WHAT WHERE HOW Collaboration Conflict Example leverage tools and techniques to (MESSAGE (CHANNEL] (STRATEGY) manage communication like a pro 02 UNDERSTAND MAKE A COMMUNICATION STYLES 01 COMMUNICATION PLAN Identify Define Establish DIRECTIVE COLLABORATIVE SUPPORTIVE Stakeholders Objectives Guidelines Clear, Instructive Encouragepen Dialogue Emphasize Empathy, straightforward and Participation Active Listening ASSERTIVE FACILITATIVE ADAPTIVE Select Create Assign Create Feedback Clear Respectful and Guiding, Inclusive and Flexible, Versatile, Channels Schedule Responsibilities System Receptive Resolution Tailored