Project - OPERATIONS MANAGEMENT 4 DUE DATE: 21th October 2021 Question 1 (50 marks) Using your organization evaluate the following: Area of Operations Specific focus area Mark allocation 1. Quality Management 1.1 Provide an overview of quality in your 10 organization 1.2 Describe the existing tools the organization uses 10 to measure and control quality. 1.3 Identify one quality problem and using a TQM tool 20 explain how it can be improved (such as A3, 8D, Project charter, DMAIC, others?). 1.4 Identify the costs of implementing your solution. 10 Total Part 1 50 Marks are awarded for the application of knowledge. Simply providing theory or submitting organization's documents would be insufficient. You must demonstrate that learning has taken place