Project Overview Project Name: Queen Beauty Nails Salon Project Purpose: The Queen Beauty Nails Salon project aims to open a new, high$-$end nail salon that provides exceptional variety of options for nail care, such as manicure, pedicure, full set overlay, dipping powder and so on$,$ eyebrow waxing and threading, eyelashes and facial treatment, the salon location somewhere in Pembroke Pines city. The salon will focus on offering a luxurious experience with premium products, skilled technicians, and a relaxing environment to attract a high$-$end clientele. Specific, Measurable Goals: $$ Looking for a good location for lease and complete salon build$-$out within $5$ months with budget $$300,000.$ Hire and train a team of $20$ professional nail technicians to fulfill the excellent job and support staff before the grand opening. $.$ Get $100$ customers to arrive at our salon on grand opening day, Getting $120$ new clients each month. Customer satisfaction rating of $90\%$ within the first $12$ months of operation. $$ Generate a revenue of $$120,000$ in the first year. Increasing profit $10\%$ each year. Stakeholder Analysis $1.$ Property Owner$/$Leasing Agent $$ Role: primary investor and project manager. $$ Impact: Positive impact on the project, responsibility for the entire planning, monitoring the process and interaction with stakeholders related to the project; timely access to a suitable location is crucial for launching the salon. $$ Level of Influence and Interest: High influence, moderate interest, follow every stage of a project. $$ Management: Ensure clear communication about lease terms and renovation plans. Make a clear mission and vision statement of salon, decision making. $2.$ Salon Staff $($Technicians Staff$)$ Role: provide nail services and manage day$-$to$-$day operations. $$ Impact: Positive, talented and motivated staff will enhance customer satisfaction and service quality. Negative staff performance, lower skilled and lower quality service have negative impact on a success of business. $$ Level of Influence and Interest: High influence, high interest. $($Power$/$Interest Grid: High Power, High Interest$)$ Management: Implement regular training and feedback sessions to keep staff engaged and aligned with salon goals. Staff keep up to date with new trend of services. Create a harmony work environment. $3.$ Suppliers of Nail Products and Equipment $$ Role: Provide supplies and tools for salon operations. $$ Impact: Positive; reliable suppliers ensure high$-$quality services and operational efficiency. Negative if supply is not good quality. $$ Level of Influence and Interest: Medium influence, medium interest. $($Power$/$Interest Grid: Medium Power, Medium Interest$)$ Management: make strong relationships with multiple suppliers to ensure consistency and quality with reasonable prices. $4.$ Customers $$ Role: Use salon services and provide feedback and recommendations to their family and friends. $$ Impact: Positive; their support and feedback, and word of mouth recommendations will drive the salon's success. It can have a negative impact if the services do not meet their expectations. $$ Level of Influence and Interest: High influence, high interest. $($Power$/$Interest Grid: High Power, High Interest$)$ Management: convey customer feedback to address problems and continuously improve services. Use promotions and loyalty programs to attract and build long$-$term customers. $5.$ Landlord $$ Role: Provides the space for the salon. $$ Impact: positive and negative impact, can be favorable if lease terms and rent price stability, while unfavorable terms can hurt the budget. $$ Influence$/$Interest: Medium power, medium interest. $$ Management Strategy: successfully completed agreement, negotiate lease terms that are favorable to both parties and follow the rules in the contract in a purpose of maintain a positive relationship to ensure any future concerns are resolved amicably.

It is now your turn to develope a project charter for your project, you will act as the project manager and create a project charter. You will assign me as your project sponsor. Refer to Appendix $5\mathrm{.}1$ sample project charter.