project performance? (2 points) 7. Which process improvement tool can have the most powerful effect to implement your suggested solutions? (2 points) 8. If you faced some barriers to process improvement, which change management techniques may be necessary? (2 points) 9. If you want to ensure progress against timeline expectations, which tool would you select to help track the implementation of your suggested solutions? Explain (3 points) 10. Assume that the implementation of your solutions will most likely be completed in 60 days, but several optimistic staff feels that it can be completed in as little as 49 days, while others expect it to take nearly 78 days. Using program evaluation and review technique calculations, what is the duration to be used in your tracking tool identified in question 92 (2 points) 11.1 Suppose that your hospital currently uses FCFS to determine how to sequence patients in one of its departments. Assuming the following data are representative to compare FCFS with SPT and EDD sequencing rules, what rule should your hospital be using and why? (4 points)